|
|
Shipping Information
Bleach Kits and nail polish can only be shipped via UPS Ground in the Continental US only!!
Your credit card will be billed ONLY for the items shipped.
Sorry at this time we can not accept Bank or AMEX gift cards
All of the items in your order must be sent to a single "ship to" address. If no shipping option is selected, your order will be shipped USPS. Orders over $60.00 will require a delivery signature.
You may request Standard USPS, or USPS Next Day Delivery (See Table Below). All items must be shipped to a US street address. P.O. Box addresses and APO/FPO addresses can only be shipped by USPS.
Out of Stock Merchandise
You will be notified by Manic Panic via E-mail if your order could not be completely filled due to items which are temporarily out of stock. If an item you order is not in-stock, it will be automatically backordered and shipped when it becomes available unless you ask us to cancel the backorder. When the backordered item(s) ship, your credit card will be charged only for the merchandise and tax; you will not be charged for additional Shipping and Handling.
International Orders
For most countries for international shipments via US Postal Service there will be a minimum additional $25.00 charge. If the shipping charges are more for your particular country, Manic Panic will e-mail you before processing your credit card.
All International customers are responsible for all tariffs, duties and custom's taxes for their particular country.
Alaska and Hawaii
For shipments to Alaska and Hawaii, an additional $15.00 charge will be added to your selected delivery option.
Shipping and Handling Charges
USPS Standard - US Only - Bleach Kits and Nail Polish can only be shipped via UPS Ground!!
$5.95
Introductory offer -FREE USPS Shipping (in Continental US only) on All Orders $35.00 and Over!!!!!!!
USPS Next Day Delivery - US Only - Bleach Kits and Nail Polish can only be shipped via UPS Ground!!
$19.95
Bleach Kits and Nail Polish can not be shipped to Hawaii, Alaska and Internationally.
State and Local Taxes
Internet sales are not specifically exempt from sales & use taxes. Tish & Snooky's NYC, Inc. has activities in New York State that subject us to NYS State and local laws imposing sales tax collection. Therefore, Tish & Snooky's NYC, Inc. is required to collect tax on merchandise sold in New York State via the Internet or otherwise. You may be interested to know that if a vendor does not charge sales tax, the purchaser of the merchandise is required individually to remit the tax to the taxing jurisdiction.
New York State sales taxes are based on the subtotal after shipping and handling.
1-800-95 Manic
If you'd prefer to talk to someone directly about other products or you have questions about your order, please call us toll free at 1-800-95 Manic (1-800-956-2642), 9 AM to 5 PM EST.
Customer Returns
We've been in business for over 25 years, and we understand that our customers need to feel comfortable about shopping online. That's why we have a return policy that's second to none.
Our Satisfaction Guarantee simply states: If any Manic Product ordered on our website ever fails to perform to your satisfaction, you may return it for a refund, replacement or credit. If you purchased the item at one of our many Retail Stores, please return the item to them.
You may return any item purchased on our website, for any reason within 2 weeks of receipt. Just be sure to include your name, address, telephone number and approximate date ordered, and instructions whether to exchange the item, refund the merchandise purchase price, or credit your credit card.
If you care to give a reason, that would be helpful to us to serve our customers in the future. We do not refund or credit shipping charges. If you want an exchange we will ship it free. Normal time for processing returns is 5-10 days once we receive it.
Send items to:
Customer Service
Tish and Snooky's NYC, Inc.
21-07 Borden Avenue - 4th Floor
Long Island City, NY 11101
Telephone: 1-718-937-6055
Security
Our website is secured by the latest SSL Internet software.
When you check out using the secure checkout button, all information entered will be encrypted through a secured connection.
If your browser doesn't support secured connections and you received an error message when you tried to check out, you can use our standard server.
In this case, information sent over the Internet will not be encrypted.
If you receive the error message and do not wish to use the standard server, please call us toll free at 1-800-95 Manic (1-800-956-2642), 9 AM to 5 PM EST and place the order directly over the telephone with your credit card with our customer service representatives. |
| Introductory offer -FREE USPS Shipping (in Continental US only) on All Orders $35.00 and Over!!!!!!! Bleach Kits and Nail Polish can only be ship via UPS Ground!! Orders over $60.00 will require a delivery signature. |
|
